Returns and Refunds

At LadiesActiveWear LLC, we are committed to providing our customers with quality products and service. If you are not satisfied with your purchase, you may return or refund your purchase according to the following policy:

1. Return Terms
   Customers may request a return within 30 days of receiving your purchase.
   The product must be unused, in its original packaging, with all tags and accessories attached.
   Please ensure that the product is clean and free of defects or damage before returning it.
2. Return Process
   To request a return: Please contact Customer Service with your order number and the reason for your return.
   Return Authorization: Upon receiving your request, we will issue a return authorization and the appropriate return address.
   Packaging: Please package your product securely to prevent damage during shipping and include a return authorization.
   Returning: Please return your product to the designated address using a reliable carrier. Please retain tracking information for return confirmation.
3. Refund Processing
   Once we receive eligible items, we will process your refund within 5-7 business days. Refunds will be issued via the original payment method, which may take time depending on your bank’s processing time.
4. Exceptions to Free Return Shipping
   If the product is defective or incorrect, we will cover the return shipping costs. In all other cases, return shipping costs are the customer’s responsibility.